How comfortable are you when ministry or everyday life leads you to brokenhearted people who want to talk about their grief? Has anyone ever said that you are a good listener? It’s much more than a compliment. Good listening skills are a basic essential for those of us who take to heart Christ’s call to kindness. Join M. Donna MacLeod—a nationally recognized grief ministry specialist and author of Seasons of Hope: Creating and Sustaining Catholic Bereavement Groups and its accompanying participant journals—as we explore the essential elements of compassionate listening. We’ll look at some ways to prepare ourselves and welcome sharing, as well as the essence of grief stories and how faith often impacts heartfelt grieving